Terms of Use

Please read these Terms of Use carefully before using https://midanostore.myshopify.com. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use our site.

1. About us

Midano Store is an online retailer of premium pet products. References to "we", "us" or "our" throughout these terms refer to Midano Store.

2. Using our website

You may use our website for lawful purposes only. You agree not to:

• Use the site in any way that violates applicable local, national or international law or regulation.
• Transmit any unsolicited or unauthorised advertising or promotional material.
• Reproduce, duplicate, copy or re-sell any part of our site in contravention of these terms.
• Attempt to gain unauthorised access to any part of our site, server, or database.

3. Your account

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately of any unauthorised use of your account.

4. Orders and pricing

All prices are shown in the currency indicated and are inclusive of VAT where applicable. We reserve the right to refuse or cancel any order. In the event of a pricing error, we will contact you before processing payment. We reserve the right to change prices at any time without notice.

5. Shipping and delivery

Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery. We are not liable for delays caused by customs, weather, or carrier issues. For full shipping information, see our Shipping Policy.

6. Returns and refunds

We offer a 30-day return window for unused, unopened items in original packaging. Perishable goods, personalised items, and items marked final sale are non-returnable. For full details, see our Refund Policy.

7. Intellectual property

All content on this site — including text, graphics, logos, images, product descriptions, and software — is the property of Midano Store or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Product descriptions

We make every effort to display products accurately. However, we cannot guarantee that your device's display accurately reflects product colours. Product descriptions are provided for information only and do not constitute a warranty.

9. Third-party links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

10. Limitation of liability

To the fullest extent permitted by law, Midano Store shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues arising from your use of the site or products. Our total liability to you shall not exceed the amount paid for the specific product giving rise to the claim.

11. Disclaimer of warranties

The site and its content are provided "as is" and "as available" without any warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Governing law

These Terms of Use shall be governed by and construed in accordance with the laws of Norway. Any disputes shall be subject to the exclusive jurisdiction of the courts of Norway.

13. Changes to these terms

We may revise these Terms of Use at any time. Changes take effect immediately upon posting. Your continued use of the site constitutes acceptance of the revised terms.

14. Contact

Questions about these terms? Contact us at storemidano@gmail.com or via our contact form.